Privacy Policy and Terms of Service

Personal data protection policy – INFWEB-18

Pursuant to and in accordance with applicable personal data protection regulations, with particular reference to Italian Legislative Decree no. 196 of 30 June 2003, and subsequent amendments and additions (the “Privacy” Code) and Regulation (EU) 679/2016 (the “GDPR”), we are informing you that your personal data will be processed in accordance with said regulations and, in any case, according to the principles of confidentiality on which company activity is based. According to the applicable regulations, the Controller is Culligan Italiana S.p.A., with registered office in Cadriano di Granarolo dell’Emilia (BO), Via Gandolfi 6 (hereinafter, also the “Controller”).

The Controller will process the personal data provided on the website www.culligan.it and the subdomains (pro.culligan.it, industria.culligan.it, casa.culligan.it, piscine.culligan.it, acqua.culligan.it), or provided by filling out company forms, coupons and documents. Generally speaking, you can visit our websites without providing any personal data. Providing your personal data is therefore optional.

Your personal data might be used by the Controller and/or by other subsidiary/parent companies and/or affiliates of the Controller, or by its dealers in relation to the various services offered and the functions available on the websites, for the purposes specified below.

The Controller collects the domain names of the people who visit our website. This data is processed and analysed for statistical purposes and then erased. Several pages of the Culligan website use cookies to assist your visit to our website. This technology allows us to show you customised information every time you visit the website, by sending data to your computer and saving it in your system. You can configure your browser to receive a warning whenever you are about to receive a cookie, so you can decide whether to accept or refuse it.

Links.

Although this website might contain links to other websites, the Controller is not responsible for the personal data processing methods used by these websites.

Purposes and legal basis of processing.

Your personal data might be processed for the following purposes:

  • Allow you to register and gain authenticated access to the reserved area of the website;
  • Supply the goods or services you request, reach and fulfil contractual agreements;
  • Respond to your requests for information or assistance;

After obtaining your explicit and optional consent, send you information and commercial communications, including promotional ones, advertising material and/or offers of goods and services relating to the Controller’s activity. Said commercial and promotional communications may be sent by automated means of contact (e-mail, SMS, MMS, App, etc.), and also using traditional methods (conventional postal delivery and calls with an operator).

Once your explicit and optional consent has been obtained, collect and process the personal data on your consumption habits and choices, in order to carry out specific promotional initiatives and send you personalised offers.

Process statistics, make business, promotional and credit protection assessments, based on a legitimate interest of the Controller connected with organisational, administrative, financial and accounting management of its own organisation;

Seek and select personnel and/or agents and/or sales assistants and/or distributors, for the acquisition of preliminary information on the possible start of a subordinate or freelance employment relationship, term contracts, agency agreements and/or granting of a sales assignment and/or to start a business relationship.

Applicable principles and data processing methods.

Your data will be processed lawfully, fairly and in a transparent manner, using manual, computerised and telecommunication instruments, with logic strictly linked to the purposes of processing and, in any case, in a manner that guarantees the security and confidentiality of the data and the communications, in full compliance with current regulations on the protection of confidentiality. Your data will only be stored to the extent strictly necessary to satisfy your requests or fulfil contractual relationships to which you are a party, without prejudice to any further law or regulation.

Categories of parties to whom the data may be transmitted.

For the pursuit of these purposes, with your explicit consent where necessary, the following subjects or categories of subjects might learn your personal data: Subsidiary companies and/or affiliates, independent dealers/distributors and also professional consultants or third parties assigned to perform personnel search and selection, development of the sales network, promotional and commercial activities, the public authorities or supervisory authorities, firms and companies with which there are assistance and consultancy relationships, and suppliers of technological services and assistance activities to customers and customer service provided on the Controller’s behalf. Your personal data will be processed by the Controller’s employees for the above purposes. These employees will receive appropriate operating instructions from the Controller and will operate under its direct authority.

Providing the data.

It is optional to provide the data. However, if you refuse to provide it or provide it only partially, it could be impossible to supply the requested and/or desired services, to provide you with complete information and also to carry out a full assessment of the professional profile you have described.

Storage period.

Your personal data will be stored solely for the time strictly necessary to achieve the purposes indicated above, in accordance with the principles of necessity and proportionality of processing. This does not affect the storage obligations laid down by law or regulations.

All the data relating to the CVs received will be stored for a maximum period of three years in the Controller’s archives. It will then be destroyed without any further communication. The Controller nonetheless reserves the right to destroy the information or any document containing personal data that is judged not to be consistent with the aforesaid purposes.

Data security

The personal data processed will be kept in a manner to reduce to a minimum the risks of destruction or loss of the data, also accidental, unauthorised access or unlawful processing or processing that does correspond with the purposes of collection previously indicated, through the use of appropriate and preventive security measures.

Transfer of data to third countries.

The Controller will not transfer your personal data outside the European Economic Area.

Rights of the data subject.

We inform you that, in relation to said processing, you may exercise your rights according to the applicable regulations and, in particular, the right to:

1) access to your personal data and the following information: the purposes of processing; the categories of data processed; the recipients or categories of recipients to whom the personal data may be communicated; when possible, the envisaged storage period; the existence of automated decision-making, including profiling;

2) obtain rectification of inaccurate data and/or erasure of your personal data in general, without an unjustified delay;

3) obtain restriction of processing;

4) object, in full or in part, for legitimate reasons, to processing of your personal data, even if pertinent to the purpose for which it was collected;

5) request portability of the data you have provided to the Controller, i.e. to receive it in a structured, commonly used and machine-readable format, also to transmit it to another controller, without hindrance;

6) to lodge a complaint with a personal data protection supervisory authority. If processing is based on your explicit consent, you may withdraw this consent at any time, without this affecting the lawfulness of processing based on consent before its withdrawal. Please also note that if you refuse to provide the data requested when the information is collected, it might be impossible for the company to supply the services requested. A complete and up-to-date list of the processors is available at the Controller’s head office.

To exercise your rights and for all communications on protection of your personal data, please contact the Data Protection Officer of Culligan Italiana S.p.A. at the e-mail address privacy@culligan.it.

Cookie Policy

The following Cookie policy describes their use on the www.culligan.it websites (pro.culligan.it, industria.culligan.it, casa.culligan.it, piscine.culligan.it, acqua.culligan.it)

What are cookies

Cookies are small text files that are saved on the User’s computer when they visit a website. Cookies are widely used by a large number of websites to optimise efficiency of the website, to improve browsing and to obtain information on the number and type of visitors.

The cookies inserted by the owner of the website are called “first-party cookies”. The cookies inserted by people other than the owner of the website are called “third-party cookies”. Third-party cookies allow specific functions to be provided on the website. Anyone setting third-party cookies will be able to recognise the user’s computer on access to the website and also when certain other websites are visited.

Why we use cookies

Cookies serve to collect information on visits to the website. This may include details of the IP addresses, the browser type and the screen resolution, and also a set of information on the user’s habits and preferences, such as the language used and the most frequently visited pages.

This information allows us to understand visitors’ interests and constantly improve the service offered. The information collected does not allow visitors to be identified, unless they decide to provide the personal data voluntarily by filling out the contact forms present on the website.

The website uses:

  • session cookies (which are not stored persistently on the user’s computer and disappear when the browser is closed) solely for transmission of the session identification information (random numbers generated by the server) needed for secure and efficient browsing of the website. The so-called session cookies used on this website avoid the use of other computerised techniques that potentially comprise user browsing confidentiality and also prevent the user’s identifying personal data from being acquired.
  • the cookies analytics used to collect information, in aggregate, on the number of users and on how they visit the website; cookies analytics also allow the collection and processing of the user’s browsing data, including the IP addresses or domain names of the computers they use when they connect to the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the method used to submit the request to the server, the size of the file obtained in response, and other parameters on the user’s operating system and computer environment; the data is collected for the sole purpose of processing anonymous statistical information on use of the website and to check that it is functioning correctly; the browsing data is only used to identify the user if this is necessary to check for cyber crimes.
  • other types of cookies or third-party tools that could use them. Several of the services listed below collect statistics in aggregate form and might not require the user’s consent or could be managed directly by the Controller – depending on what is described – without the assistance of third parties. If services managed by third parties are present among the tools indicated below, they could – in addition to what is specified and also without the Controller’s knowledge – carry out tracking of the user. For detailed information on this, please consult the privacy policies of the services listed.

Statistics and Profiling

The services contained in this section allow the Controller to monitor and analyse data on traffic and keep track of user behaviour.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the personal data collected to track and examine use of this Application, compile reports and share them with the other services developed by Google.

Google could use the personal data to contextualise and customise the adverts on its own advertising network.

Personal data collected: Cookies and data used.

Location of processing: USA – Privacy Policy – Opt Out

Display of contents from external platforms
These services allow content hosted on external platforms to be viewed directly from the pages of this Application and interaction with them. If a service of this type is installed, it might collect data on traffic of the pages on which it is installed, even if users do not use the service.

Widget Video Youtube (Google Inc.)
Youtube is a service for viewing video content managed by Google Inc. and allows this Application to add said content to its own pages.

Personal data collected: Cookies and data used.

Location of processing: USA – Privacy Policy

Google Fonts (Google Inc.)
Google Fonts is a service for viewing fonts managed by Google Inc. and allows this Application to add said content to its own pages.

Personal data collected: Cookies and data used.

Location of processing: USA – Privacy Policy

Widget Google Maps (Google Inc.)
Google Maps is a service for viewing maps managed by Google Inc. and allows this Application to add said content to its own pages.

Personal data collected: Cookies and data used.

Location of processing: USA – Privacy Policy

Adwords (Google Inc.)
Culligan Italiana uses these cookies to study and improve advertising, with remarketing actions, in order to send users messages that reflect their interests.

You can obtain further information, also on the methods for disabling cookies, at the following link: https://support.google.com/adwords/answer/2407785?hl=it

To enable/disable cookies, click here http://www.google.com/settings/ads

Location of processing: USA – Privacy Policy

Facebook (Facebook, Inc.)
The “Like” button, social widgets and pixels of Facebook are services for interacting with the Facebook social network supplied by Facebook, Inc.

Personal data collected: Cookies, Use Data and Profiling.

Location of processing: USA – Privacy Policy

For the Facebook cookies: visit https://www.facebook.com/policies/cookies/ to erase the cookies supplied by Facebook

Oath (ex-Yahoo)
Culligan Italiana uses these cookies to study and improve advertising, in order to send users messages that reflect their interests.

Further information on Oath and the Privacy Policy

Location of processing: USA

Manzoni (Weboramaitalia) – Netmediaclick – Antevenio – Clickpoint
Culligan Italiana uses these cookies to study and improve advertising, in order to send users messages that reflect their interests.

This is the link to the Manzoni cookie policy: http://weboramaitalia.it/privacy/come-funzionano-i-cookie-di-weborama/

This is the link to the NetmediaClick cookie policy: http://partners.netmediaclick.it/privacy_policy

This is the link to the Antevenio cookie policy: https://www.antevenio.com/it/utilizzo-dei-cookies/

This is the link to the Clickpoint cookie policy: http://www.now.clickpoint.com/privacy

How do I control or erase cookies?

In addition to what is indicated in this document, users can manage their own cookie preferences directly on their own browser and prevent – for example – third parties from installing them. Cookies installed in the past can also be erased through the browser preferences, including the cookie in which any consent to installation of cookies by this website is saved. However, please note that this website might not function properly if all cookies are disabled. Users can obtain information on how to manage cookies in their own browser at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.

In the case of services supplied by third parties, users can also exercise their right to object to tracking by checking the third-party privacy policy, through the opt out link if specifically provided or by contacting the third party directly.

Without prejudice to the above, the Controller informs the user that Your Online Choices may be used. This service can be used to manage the tracking preferences of most advertising tools. The Controller therefore recommends that users should use this resource in addition to the information provided in this document.

Terms and conditions of use, Privacy Policy and Cookie Policy

This Cookie policy forms an integral part of the Privacy Policy of CULLIGAN ITALIANA SPA , registered office in Via Gandolfi 6- 40057 CADRIANO DI GRANAROLO DELL’EMILIA (BO)

Contacts

This website is the property of CULLIGAN ITALIANA SPA, which manages it.

Please contact us if you have any questions or comments on the Cookie Policy (culligan@culligan.it).